What ID is required to set up an account?
Your Australian Driver's Licence will be used to verify your identity through our online electronic verification (EV) system. For successful verification, please ensure the details on your Driver's Licence match your application exactly.
What happens if I don't pass the check?
If you do not pass the online verification check you will be required to email/upload a copy of your Australian Driver Licence with your current address for review.
Once received, we may resubmit to our EV system. If we are still unable to electronically verify you, you will be asked to upload current certified copies of your ID showing your full name and current address.
Due to the the continued rise of cybercrime, we will also request that you upload a ‘selfie’ style photograph of you holding your photo ID, for identity verification purposes. For more information on this, please see our article on ID Verification. When would I fail the check?
Generally customers that do not pass the check are those that have not been at their residential address for 3 years or more and/or have moved residential address frequently. Other reasons include expired documentation.
A list of people who can certify your documents can be found
here
Related Articles
ID Verification
Due to the the continued rise of cybercrime, there is a heightened risk that stolen personal information may be used to commit identity theft and fraud, and as such we have been forced to be extra vigilant in verifying customers’ identity. With this ...
How do I open a trading account?
Applying for a trading account online is quick and easy once you are trialling, or have subscribed to, our trading platform. Watch the video below or follow the steps below: Log into your Marketech Focus account Click on Select 'Trading accounts' Add ...
Can I open an account without a drivers licence?
Don't have a drivers licence? No problem! You can still open a trading account! When asked for your licence number in the application, enter your passport number and you will be able to proceed with the rest of the application. The electronic ...
What do I need to open an account?
Marketech supports the following type of accounts: Individual Joint Company Self Managed Super Funds (SMSFs) Trusts Individual/Joint To prepare yourself for the online application, please ensure you have the following information ready. Your personal ...
Opening an account for a SMSF
To prepare yourself for the application, please ensure you have the following information ready. Your personal details and details of any other individual trustees listed on the trust deed. All individual trustees will need to confirm their identity ...