Emails you'll receive during the account opening process

Emails you'll receive during the account opening process

When you apply online for an account with Marketech, you will receive a series of emails, some of which will require your attention.  Below we have outlined the emails you are likely to receive, and any action required by you to ensure the prompt establishment of your trading account. 

Opening an account with Marketech is not an overnight process, there are a few steps behind the scenes that are required in order for your account to be ready for trading.  The reason it takes 3-5 business days is because we are working with our partners (Openmarkets and Macquarie) to establish or transfer your HIN and set up a new bank account for you.  
Sender
Subject
Important action

Email 1:  Marketech
Your Account Application (reference 1234567) - Terms and Conditions
This email contains a 4 digit PIN that you will need to enter at the end to complete your application.

Email 2:  Marketech
Your Account Application (reference 1234567) - Completed Application Form
This email provides information as to whether you have passed electronic verification (EV) and whether we require additional information from you.
Email 3:  Marketech
Macquarie Cash Management Account
This contains a link to review your Macquarie CMA and a 4 digit PIN which you will need to enter to submit your application.
Email 4:  Macquarie
Macquarie Cash Management Account
Confirmation email from Macquarie that your account is being processed; also has details of your BSB and account number to allow you to deposit funds.
Email 5:  Macquarie
Your new Macquarie account is now open
Confirmation from Macquarie that your account is open; also contains online banking information.
Email 6:  Marketech
Your trading account is ready!
The final step!  This email contains a link to activate and link your account to the Focus trading platform.

If at anytime you do not receive the emails with a PIN or link, please contact support@marketech.com.au at your earliest convenience so we can resend it.  



    • Related Articles

    • How do I open a trading account?

      Applying for a trading account online is quick and easy once you are trialling, or have subscribed to, our trading platform. Watch the video below or follow the steps below: Log into your Marketech Focus account Click on Select 'Trading accounts' Add ...

    • How long will it take to process my account application?

      Once you have completed your online application, and supplied any requested documentation, there are a few steps behind the scenes that are required in order for your account to be ready for trading. The reason it takes time is because there are ...

    • What do I need to open an account?

      Marketech supports the following type of accounts: Individual Joint Company Self Managed Super Funds (SMSFs) Trusts Individual/Joint To prepare yourself for the online application, please ensure you have the following information ready. Your personal ...

    • Opening an account for a Company

      To prepare yourself for the application, please ensure you have the following information ready. Australian Company Number (ACN); Australian Business Number (ABN); Tax file number; Date and place of incorporation; Registered office address and ...

    • Opening an account for a Trust

      This section refers to other Trusts such as Family Trust, Investment Trusts or other. For information on setting up an account for a Self Managed Super Fund, please click here. To prepare yourself for the application, please ensure you have the ...