Emails you'll receive during the account opening process

Emails you'll receive during the account opening process

When you apply online for an account with Marketech, you will receive a series of emails, some of which will require your attention.  Below we have outlined the emails you are likely to receive, and any action required by you to ensure the prompt establishment of your trading account. 

Opening an account with Marketech is not an overnight process, there are a few steps behind the scenes that are required in order for your account to be ready for trading.  The reason it takes 3-5 business days is because we are working with our partners (Openmarkets and Macquarie) to establish or transfer your HIN and set up a new bank account for you.  

Sender

Subject
Important action

Email 1:  Marketech
Your Account Application (reference 1234567) - Terms and Conditions
This email contains a 4 digit PIN that you will need to enter at the end to complete your application.

Email 2:  Marketech
Your Account Application (reference 1234567) - Completed Application Form
This email provides information as to whether you have passed electronic verification (EV) and whether we require additional information from you.
Email 3:  Marketech
Macquarie Cash Management Account
This contains a link to review your Macquarie CMA and a 4 digit PIN which you will need to enter to submit your application.
Email 4:  Macquarie
Macquarie Cash Management Account
Confirmation email from Macquarie that your account is being processed; also has details of your BSB and account number to allow you to deposit funds.
Email 5:  Macquarie
Your new Macquarie account is now open
Confirmation from Macquarie that your account is open; also contains online banking information.
Email 6:  Marketech
Your trading account is ready!
The final step!  This email contains a link to activate and link your account to the Focus trading platform.

If at anytime you do not receive the emails with a PIN or link, please contact support@marketech.com.au at your earliest convenience so we can resend it.  



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