Why is the platform not loading?

Why is the platform not loading?

If you are experiencing any error messages, please keep in mind the following. 

  • Are you having any internet issues?  Wi-Fi connections Eg. At work, can block personal websites that are non-related to work. Switch to your mobile network if you are running on your home Wi-Fi.
  • Have you tried clearing your cache/history? This helps all applications not only our platform. 
  • Have you installed any ad blockers? We have found some adblockers to disrupt the functionality of the platform (rare). 

Going to the user menu at the top right of the platform and logging out and back in. This will fully reset your session and most likely resolve any minor errors.


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