Why can’t I see all the orders in the depth?
standard Marketech platform shows ASX and NSX data only. We do not currently
display Chi-X data on our platform, however, we are likely to offer it in the
future as an option.
Your ASX order may still be sent to Chi-X in accordance
with our Best Execution Policy, meaning that you will always get the best price
from ASX or Chi-X even though you can only see the ASX data.
Can I place conditional orders on Marketech Focus?
Please note: We offer conditional orders on the ASX for Focus subscribers only. Different scenarios Stop orders (or conditional orders) allow you to trigger a buy or sell order once a certain price event has occurred. Steps in the order: ...
Why can’t I see the market order that I just placed?
If you just placed a market order and you can’t find it on your latest activity, it is likely to have traded on Chi-X. Be sure to check your trading history, however please contact us urgently if you are unsure. If you have placed a ‘limit order’ ...
Will I get charged brokerage for amending orders?
You will not get charged brokerage if you amend orders as long as the trade is not partially or fully filled.
I didn’t receive my verification email
Be sure to check your junk or promotions folder and that we are on your safe-sender list. If you still haven't received an email from us, please contact us at firstname.lastname@example.org where we will be able to assist.
How can I view my portfolio and trading history?
You can easily view and/or download a CSV or PDF file of your Portfolio Valuation, Trading History or Cash Transactions from within the platform. Simply follow these steps: Click the icon at the top left of the screen. This opens the Portfolio ...